[Postponed] FUJI ROCK FESTIVAL 2020

To those who purchased tickets in 2020

We will send an email to ticket purchaser about the refund. If you do not receive the email by April 30, or you have other inquiries regarding tickets, please contact us at the following address.

https://zaiko.io/contactus

 

 

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『NOTES REGARDING TICKET PURCHASE』
* Please note that changes or cancellations cannot be made after application of purchase. 
* Be sure to purchase your ticket at an authorized ticket outlet.
* Tickets purchased via unauthorized ticket outlets will be deemed invalid and the festival will not be responsible for any trouble arising from the purchase of such tickets nor will such tickets be refunded by the festival under any circumstances.  
* Tickets will be exchanged with wrist bands at the Festival site. You cannot enter the site with only a ticket. (Those who receive wristbands in advance may directly enter the festival.)
* Tickets and wristbands will not be reissued under any circumstances.
* Those who remove or lose their wristband while in the festival will be asked to exit the festival or repurchase a ticket. 
* Ticket sales will finish once tickets are sold out. This applies to all ticket types.

『Fuji Rock Festival Rules & Regulations』
* These rules and regulations are subject to change without notice. Please note that ticket refunds will not be made for such rule changes regardless of how prior notification is made or lack thereof.
* The festival will not be canceled due to inclement weather (excluding natural disasters). Please note that ticket refunds will not be made due to changes or cancellations of artists.
* The festival is held at a natural outdoor venue. Please be sure to watch after yourself and guard against injury from falling, hypothermia from low temperatures, bites or stings from bugs such as bees, gnats, flees and or rashes or allergic reactions from plants and animals.
* Please avoid excessive drinking. Those deemed to be drinking excessively or out of control may be ejected from the festival site.
* Any dangerous behavior that may harm other people, such as moshing and diving, is prohibited. The festival is not responsible for injuries and accidents due to such acts. Such incidents shall be solved between the parties involved.
*  Persons found to have entered the festival illegally will be reported to the police and will be put under the care of local police officials and charged for compensation.
* Please refrain from any behavior that can cause annoyance to local residents. 
* Due to local regulations, people under 18 years must return to their accommodation by 11 pm.
* The final train departing Echigo-Yuzawa Station leaves before the festival performance finishes. All public transportation is unavailable after the last performances on all days of the festival.
* Be sure to acquire transportation and/or lodging yourself before coming to the festival. (Sleeping outdoors at, around, or near the festival or Echigo-Yuzawa Station is strictly prohibited. Also, those who have not acquired a parking pass in advance are prohibited from parking at the festival.) Please also note that parking passes and lodging packages available at the on-site festival tour center are limited.
* Those who bring prohibited items into the festival will be asked to remove them from the premises. 
* The production, the site, and the artists are not responsible for accidents and thefts in and out of the festival site.
* Those who do not follow the directions of festival staff or cause harm to other festival-goers will be forcibly ejected from the festival. If the actions are deemed malicious by the festival, the person will be banned from entering the festival in future years regardless of whether they purchase a ticket. Ticket(s) will not be refunded to those persons under any circumstances.
* You may bring cameras and/or video cameras into the site but it is strictly prohibited to record the artists. No sound recording equipment is allowed on the site. The use of selfie sticks is not permitted in congested areas, in front of the stages, and while moving between areas.
* Agreement to the festival rules and restrictions is needed to purchase tickets. Please be sure to read and confirm all the rules and regulations listed on the official website before purchasing tickets. Please note that the purchase of festival tickets shall be deemed as agreement to all rules and regulations of the festival.
* All information given when purchasing festival tickets will be held by the festival organizers. 

『FESTIVAL CRISIS 〜Let’s All Change & Make Change, Together〜』
The Festival reserves the right to refuse entry to anyone who cannot follow the festival regulations or has bad festival manners.
Please note that the festival rules and regulations may change without prior notice at any time if deemed necessary. 
Please also note that tickets will not be refunded after purchase. Please be sure to fully read and understand the festival rules and regulations before purchasing your tickets.

【PROHIBITED ITEMS】
* Cross-Type Folding Outdoor Camping Chairs
* Umbrellas
* Leisure sheets, parasols, and other items that block visibility or take large amounts of space.
* Sheeting, chairs, tents and other camp items which cannot be taken back with you.
* Any and all sound recording devices.
* Bottles and cans (carrying in coolers also prohibited)
* Fireworks and other explosives.
Any and all pets, items prohibited by law and any other dangerous items are prohibited at the festival.
Those who bring prohibited items into the festival will be asked to remove them from the premises.
Please note that those who do not follow directions for festival staff will be ejected from the festival. Tickets will not be refunded in this case.

【ACTIONS PROHIBITED AT THE FESTIVAL】
* Smoking while walking, smoking in congested areas, smoking in non-smoking areas
* Actions which harm others
* Leaving trash behind
* Leaving chairs or sheeting to save space.
* Use of chairs or sheeting in prohibited areas
* Prolonged use of and/or leaving belongings behind in Priority Rest Tents as well as the use of facilities by those who are not appropriate.
* Video or sound recording of performing artists
Those who do not follow the directions of festival staff or cause harm to other festival-goers will be forcibly ejected from the festival. Ticket(s) will not be refunded to those removed from the festival under any circumstances.

《Festival Regulations》
https://en.fujirockfestival.com/attention